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Synnovis Confirms Patient Information Stolen in Disruptive Ransomware Attack

Posted on November 13, 2025November 13, 2025 By CWS

Pathology providers supplier Synnovis has confirmed that affected person private info was stolen in a June 2024 ransomware assault that disrupted the operations of a number of London hospitals.

Fashioned as a partnership between King’s Faculty Hospitals NHS Belief, Man’s and St Thomas’ NHS Basis Belief, and SYNLAB, the group gives pathology laboratory providers to hospitals, primarily in southeast London.

The ransomware assault on Synnovis occurred on June 3 and affected all IT methods, interrupting its providers and forcing hospitals to cancel operations and ship sufferers away.

Synnovis didn’t pay a ransom however labored with authorities and cyber specialists to comprise and examine the assault. It rebuilt the affected IT infrastructure from scratch and was capable of restore all impacted providers by late 2024.

On June 20, 2024, the Qilin ransomware gang claimed accountability for the assault. The group has revealed roughly 400 gigabytes of information allegedly stolen from Synnovis.

“In the course of the incident, information was stolen in haste and in a random method from Synnovis’ working drives. No information was taken from our major lab databases,” the pathology providers supplier explains.

“Synnovis took pressing steps to restrict the influence, together with acquiring an injunction to guard sufferers, colleagues and repair customers by stopping additional publication of the info,” it says. The injunction allowed it to have the info faraway from the places the place it was shared.

In accordance with Synnovis, the investigation into the kind of stolen info took over a yr to finish, as a result of the info was “unstructured, incomplete and fragmented, and infrequently very obscure”.Commercial. Scroll to proceed studying.

Nevertheless, it believes that associate organizations ought to be capable to ‘enrich’ the info and hyperlink it to particular person sufferers the place Synnovis couldn’t.

The compromised private info, it says, consists of names, dates of beginning, and NHS numbers. In some circumstances, take a look at outcomes have been additionally compromised.

“This information appeared in a wide range of codecs together with easy take a look at outcomes, take a look at codes, numerical outcomes, reference ranges, narrative info or a variety of those,” the group explains.

The medical providers supplier says it has no proof that the stolen information has been misused, nor that the “cybercriminal’s curiosity in Synnovis or the info is ongoing”.

Synnovis says it has began notifying the organizations affected by the info breach and expects to finish the notification course of by November 21.

Nevertheless, it is not going to notify sufferers immediately. As a substitute, every of the impacted organizations ought to resolve whether or not to tell its sufferers of the info breach.

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Security Week News Tags:Attack, Confirms, Disruptive, Information, Patient, Ransomware, Stolen, Synnovis

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