Customers throughout Australia are at the moment grappling with vital disruptions to essential enterprise instruments as Microsoft 365 providers expertise a widespread outage.
The incident, which started on the morning of December 10, 2025, is stopping a lot of enterprise and particular person customers from accessing important functions, with Microsoft Groups showing to take the toughest hit.
Studies point out that customers are going through latency, login failures, and full lack of ability to load the service suite.
Microsoft has formally acknowledged the difficulty, categorizing the occasion as “Service degradation” reasonably than a complete outage, although the sensible affect on end-users stays extreme.
The expertise big has assigned the monitoring code MO1193724 to this particular incident. Based on the preliminary investigation, the scope of affect is restricted to the Australian area, although the basis trigger is at the moment underneath evaluation by Microsoft’s engineering groups.
The degradation is primarily affecting the Microsoft 365 suite, which serves because the spine for company communication and doc administration. Customers trying to log into Microsoft Groups or entry recordsdata through the cloud are encountering timeout errors.
We’re investigating a problem impacting customers in Australia trying to entry numerous Microsoft 365 providers. We’re actively investigating the difficulty and we have noticed some levels of restoration. Additional particulars might be present in your Microsoft 365 admin middle underneath MO1193724.— Microsoft 365 Standing (@MSFT365Status) December 10, 2025
The incident formally commenced at 8:36 AM GMT+5:30 on December 10, 2025. Given the heavy reliance on these instruments for distant work and inter-office collaboration, the timing of the disruption throughout enterprise hours has prompted appreciable friction for Australian organizations.
Microsoft assist groups have begun the triage course of to isolate the infrastructure inflicting the connectivity failures. Whereas the corporate has not but launched a selected Time to Decision (TTR), they’re offering iterative updates to directors through the Service Well being Dashboard.
Microsoft is actively updating service availability as new telemetry information emerges. Directors ought to commonly test the admin middle for real-time updates concerning service restoration.
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