Microsoft is presently investigating a big service disruption affecting Microsoft Types, leaving quite a few customers unable to entry the favored on-line survey and quiz platform.
The problem, recognized as incident FM1109073, started on July 4, 2025, at 12:42 PM GMT+5:30 and has been categorized as a service degradation affecting world customers.
The outage is stopping customers from accessing Microsoft Types solely, with affected people encountering error messages and incapability to load the service. Customers making an attempt to go to types.microsoft.com are being offered with reference error codes, indicating widespread accessibility issues.
The disruption extends past easy entry points, as customers have reported difficulties with creating, enhancing, and submitting types.
We’re investigating a problem the place some customers could also be unable to entry the Microsoft Types service. Please search for FM1109073 within the admin heart for extra updates.— Microsoft 365 Standing (@MSFT365Status) July 4, 2025
Organizations counting on Microsoft Types for information assortment, surveys, and academic assessments are experiencing important operational challenges. The service disruption is especially impactful for companies and academic establishments that depend upon Types for each day operations, together with worker suggestions assortment, pupil assessments, and buyer surveys.
Microsoft Types
Microsoft Types serves as an important element of the Microsoft 365 ecosystem, permitting customers to create customized surveys, polls, questionnaires, and quizzes with built-in analytics capabilities.
The platform integrates seamlessly with different Microsoft companies, together with Excel, Groups, and SharePoint, making it a necessary instrument for organizational communication and information assortment.
The present difficulty seems to be a part of a broader sample of Microsoft service disruptions which have occurred all through 2025. Earlier this yr, Microsoft skilled important outages affecting Groups, Change On-line, and different core companies, elevating considerations concerning the reliability of cloud-based enterprise instruments.
The outage seems to have world attain, with confirmed stories from a number of European nations together with Belgium, Germany, and the Netherlands. Nonetheless, the precise geographic scope stays unclear as Microsoft has not but supplied complete particulars about affected areas.
The service disruption is affecting varied person classes, from particular person Microsoft account holders to enterprise clients with Microsoft 365 subscriptions. Each inner organizational types and externally shared surveys are experiencing accessibility points, suggesting the issue lies inside Microsoft’s core infrastructure somewhat than particular person configurations.
Microsoft acknowledged the difficulty by its official Microsoft 365 Standing social media account, directing customers to watch progress by way of the Microsoft 365 Admin Middle utilizing difficulty ID FM1109073.
The corporate said, “We’re investigating a problem the place some customers could also be unable to entry the Microsoft Types service. Please search for FM1109073 within the admin heart for extra updates.”
Monitoring telemetry is displaying an enchancment in service availability and we’re reaching out to affected customers to confirm if they can entry the service. Please search for FM1109073 within the admin heart for extra updates.— Microsoft 365 Standing (@MSFT365Status) July 4, 2025
Regardless of the confirmed issues, Microsoft’s official Service Well being Standing web site initially continued to show “every little thing up and operating,” creating confusion for customers making an attempt to know the scope of the difficulty. This discrepancy between official acknowledgment and standing web page reporting has been famous as a priority by affected organizations.
The corporate has begun conducting an evaluation of service telemetry to know the foundation trigger and decide applicable troubleshooting steps. Microsoft engineers are working to supply extra mitigation actions, although no particular timeline for decision has been introduced.
As of the most recent updates, Microsoft continues to deal with this occasion with excessive precedence, with technical groups actively working to revive full performance to the Types service. Customers are suggested to watch the Microsoft 365 Admin Middle for real-time updates on the decision progress.
Replace: Microsoft confirms the difficulty has been resolved.
Affect related to FM1109073 has been remediated, please look within the admin heart for extra particulars.— Microsoft 365 Standing (@MSFT365Status) July 4, 2025
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