Microsoft has confirmed it’s investigating a big difficulty affecting Microsoft Groups for Training, which is especially impacting customers’ capability to entry essential options resembling assignments and grades.
The issue, which initially appeared restricted to directors in Europe, has since expanded to have an effect on all customers with instructional accounts worldwide probably.
The outage stems from backend infrastructure challenges inside Groups’ processing programs. Microsoft first acknowledged the problem on November 12, 2025, stating that affected admins within the European area have been unable to open or load assignments and grades.
This disruption has broader implications for educators and college students counting on the platform for each day collaboration and educational administration.
Because the investigation progressed, Microsoft up to date its standing to disclose that the problem extends past admins to any person holding a Microsoft Groups Academic account.
We’re investigating a problem the place admins in Europe could also be unable to open or load assignments and grades inside Microsoft Groups for Training. Extra info will be discovered underneath TM1185134 within the admin heart.— Microsoft 365 Standing (@MSFT365Status) November 12, 2025
This escalation underscores the platform’s centrality in fashionable distant studying environments, the place even temporary downtimes can halt lesson planning, grading, and pupil interactions.
To handle the issue, Microsoft engineers are actively restarting key backend elements that energy Groups’ companies. These restarts goal to revive processing capabilities and mitigate the continuing influence.
Customers experiencing difficulties are directed to the Microsoft 365 admin heart for real-time updates underneath incident identifier TM1185134. There, detailed timelines, affected companies, and mitigation steps can be found, serving to IT directors observe decision efforts.
The timing of this incident is especially unlucky, coinciding with the mid-semester interval when instructional establishments closely depend upon digital instruments.
Microsoft Groups, a part of the broader Microsoft 365 suite, serves hundreds of thousands of customers globally, with education-specific options built-in deeply into college workflows.
Whereas the corporate has not specified a root trigger, resembling a software program glitch, server overload, or exterior issue, previous Groups outages have usually concerned high-traffic situations or configuration errors in cloud infrastructure.
Microsoft emphasizes that its groups are working across the clock to resolve the problem, with preliminary indicators of enchancment anticipated as restarts full.
Within the interim, affected customers are suggested to observe the admin heart and contemplate various instruments for pressing duties. This occasion highlights ongoing challenges in sustaining dependable cloud-based instructional platforms, particularly amid rising calls for post-pandemic.
As extra particulars emerge underneath TM1185134, educators and IT professionals ought to put together contingency plans to reduce educational disruptions. Microsoft has dedicated to a full post-incident assessment to forestall future occurrences.
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