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Microsoft January 2026 Security Update Causes Credential Prompt Failures in Remote Desktop Connections

Posted on January 18, 2026January 18, 2026 By CWS

Microsoft has launched an out-of-band emergency replace to resolve a crucial problem affecting Distant Desktop connections on Home windows shopper units.

The issue emerged instantly following the set up of the January 2026 safety replace, recognized as KB5074109. Directors and customers reported widespread credential immediate failures when making an attempt to sign up through the Home windows App, considerably disrupting entry to Azure Digital Desktop and Home windows 365 environments.

The unique replace, launched on January 13, 2026, was supposed to deal with routine safety vulnerabilities and bugs for programs operating particular Home windows builds.

Nevertheless, shortly after deployment, customers found that they may now not authenticate efficiently when initiating distant classes. This impacted organizations counting on virtualized desktop infrastructure, as workers had been unable to entry their cloud-hosted workstations.

Distant Desktop Connection Failures

The technical root trigger was traced to a regression in how the Home windows App handles credential prompts on particular OS builds (Builds 26200.7623 and 26100.7623).

When customers tried to attach, the authentication interface did not course of credentials appropriately, leading to repeated sign-in errors. This successfully locked customers out of distant environments regardless of coming into legitimate usernames and passwords.

The affect was significantly extreme for enterprise environments using Azure Digital Desktop and Home windows 365, the place the Home windows App serves as the first gateway for connectivity.

The glitch was remoted to the client-side dealing with of the connection, that means the server infrastructure remained useful, however the shopper units couldn’t full the handshake required to ascertain the session.

Mitigation

Microsoft acknowledged the problem rapidly and expedited a decision. The corporate has now launched a standalone “out-of-band” replace, KB5077744, particularly designed to patch the regression launched by the earlier replace.

This repair restores regular performance to the Home windows App and ensures that credential prompts behave as anticipated throughout Distant Desktop classes.

System directors managing affected endpoints are suggested to deploy KB5077744 instantly to revive service availability. This replace increments the OS construct numbers to 26200.7627 and 26100.7627.

Patch Particulars

Replace TypeKB NumberRelease DateAffected BuildsFixesProblematic UpdateKB5074109Jan 13, 202626200.7623, 26100.7623Security fixes (precipitated RDP failure)Decision UpdateKB5077744Jan 17, 202626200.7627, 26100.7627Fixes credential immediate failure

Affected Platforms

PlatformComponentSymptomAzure Digital DesktopWindows AppCredential immediate failure / Signal-in errorWindows 365Windows AppCredential immediate failure / Signal-in errorWindows ClientRemote DesktopInability to connect with distant host

Directors can obtain the remediation patch straight from the Microsoft Replace Catalog or by their normal replace administration channels, comparable to Home windows Server Replace Companies (WSUS) and Microsoft Intune.

Making use of this replace doesn’t require eradicating the earlier safety patch, guaranteeing that units stay protected in opposition to the vulnerabilities addressed on January 13 whereas regaining distant connectivity.

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Cyber Security News Tags:Connections, Credential, Desktop, Failures, January, Microsoft, Prompt, Remote, Security, Update

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