In a significant disruption to distant work and collaboration, Microsoft Groups skilled a big outage on Friday, affecting 1000’s of customers throughout a number of areas. Stories of messaging delays, failed message deliveries, and points with different service capabilities started surging round 2:30 PM ET (7:30 PM GMT), bringing productiveness to a halt for companies and people reliant on the platform.
Microsoft’s official standing account acknowledged the issue shortly after, stating: “We’re investigating a problem during which customers could also be experiencing Microsoft Groups messaging delays and issues with different service capabilities.
We’re investigating a problem during which customers could also be experiencing Microsoft Groups messaging delays and issues with different service capabilities. We’re observing restoration in our telemetry and are persevering with our evaluation to establish the impacted eventualities and decide the reason for this…— Microsoft 365 Standing (@MSFT365Status) December 19, 2025
“We’re observing restoration in our telemetry and are persevering with our evaluation to establish the impacted eventualities and decide the reason for this concern.” The corporate directed admins to verify the Microsoft 365 admin heart below incident ID TM1200517 for additional updates.
We’re investigating a problem during which customers are experiencing delays with Microsoft Groups. We’re offering updates within the admin heart below TM1200517.— Microsoft 365 Standing (@MSFT365Status) December 19, 2025
Outage monitoring websites like DownDetector recorded a pointy spike in person studies, with complaints peaking within the 1000’s inside hours of the incident’s onset.Customers from the US, Europe, Australia, and Asia described frustrations with delayed messages, incapacity to ship information, and normal latency within the app. One person on X (previously Twitter) famous, “Positively have a number of customers in several areas experiencing noticeable latency in Groups,” highlighting the worldwide scale of the issue.
The outage prolonged past Groups in some instances, with studies of impacts on Microsoft 365 providers like Outlook and OneDrive, notably in Asia the place work was “dropped at a halt.” This follows a sample of latest disruptions for Microsoft cloud providers, together with an identical incident simply days in the past affecting Japan and China.
Companies and distant staff took to social media to vent their frustrations. “Microsoft Groups simply took a espresso break. Groups, 365, Azure and extra hit by outage for 1000’s worldwide,” posted one cybersecurity analyst.
One other person queried Microsoft instantly: “Is Microsoft Groups having points?” prompting an official response confirming the investigation.
As of the newest updates, Microsoft reported indicators of restoration however continued monitoring. No estimated time for full decision has been supplied, and the basis trigger stays below investigation. Customers are suggested to watch the Microsoft 365 standing web page or DownDetector for real-time developments.
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