Coupang, the South Korean ecommerce large listed within the US (NYSE: CPNG), on Monday introduced plans to spend 1.685 trillion gained (~$1.17 billion) in compensation over a latest information breach.
The incident, the corporate mentioned in early December, was found on November 18, and concerned unauthorized entry to prospects’ private data by way of abroad servers.
Coupang informed SecurityWeek that the information breach began on June 24, 2025, and that 33.7 million buyer accounts in Korea had been affected.
On December 15, the corporate notified the Securities and Trade Fee {that a} former worker was answerable for the incident.
The person, the corporate mentioned, “obtained the title, cellphone quantity, supply tackle, and e-mail tackle related to as much as 33 million buyer accounts, and sure order histories for a subset of the impacted accounts.”
Now, Coupang says it’s engaged on a compensation plan for all 33.7 million people who’ve been affected by the information breach.
Beginning January 15, 2026, the corporate will present every of the impacted prospects with one-time buy vouchers price 50,000 gained (~$34.84). The overall exceeds $1.174 billion.
“The goal is 33.7 million prospects who acquired a private data leak discover on the finish of November. Each wow members and common members will probably be paid the identical. This contains prospects who’ve withdrawn from Coupang who acquired a discover of private data leakage,” an automatic translation of the corporate’s announcement reads.Commercial. Scroll to proceed studying.
Coupang hopes that, by implementing this compensation plan, it’ll restore buyer belief within the model.
“With this incident, Coupang will observe ‘customer-centricity’ deep in its coronary heart, fulfill its duties to the tip, and turn out to be an organization trusted by prospects,” Coupang Korea interim CEO Harold Rogers mentioned.
In a separate assertion, Coupang founder and chairman Kim Bum-seok revealed that each one the stolen information was recovered and that the intruder’s storage units had been seized.
“It was confirmed that the shopper data saved on the leaker’s laptop was restricted to three,000 instances, which had been additionally not circulated or bought externally. The investigation is ongoing and we’ll inform you as quickly as any additional particulars are confirmed,” Coupang’s founder mentioned.
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