Cybersecurity corporations Cloudflare, Palo Alto Networks, and Zscaler on Tuesday confirmed that their Salesforce cases have been hacked as a part of the Salesforce-Salesloft Drift information theft marketing campaign disclosed final week.
Between August 8 and August 18, hackers used compromised OAuth tokens for the third-party AI chat bot Salesloft Drift to export giant volumes of knowledge from the Salesforce cases of tons of of organizations.
Attributed to a menace actor tracked as UNC6395 by Google and GRUB1 by Cloudflare, the marketing campaign was aimed toward extracting credentials and different delicate data, together with AWS entry keys, passwords, and Snowflake-related entry tokens.
The marketing campaign was disclosed on August 26 and resulted in Salesforce disabling all integrations with Salesloft, which is taking Drift offline to overview it and improve its resilience.
Whereas preliminary reviews recommended that solely organizations that used the Drift-Salesforce integration have been impacted, Google’s Risk Intelligence Group (GTIG) on August 28 revealed that Google Workspace prospects have been affected as effectively.
On Tuesday, Cloudflare, Palo Alto Networks, and Zscaler confirmed that they have been among the many tons of of organizations that had their Salesforce cases hacked as a part of this marketing campaign.
“Palo Alto Networks confirms that it was one in every of tons of of consumers impacted by the widespread provide chain assault concentrating on the Salesloft Drift utility that uncovered Salesforce information. We shortly contained the incident and disabled the applying from our Salesforce atmosphere,” the corporate informed SecurityWeek.
“The attacker extracted primarily enterprise contact and associated account data, together with inner gross sales account information and primary case information. We’re within the strategy of immediately notifying any impacted prospects,” the corporate mentioned.Commercial. Scroll to proceed studying.
In an in depth report on the assault, Cloudflare mentioned the hackers exfiltrated buyer contact data and primary assist case information, which might expose buyer configuration and delicate data corresponding to logs, tokens, and passwords.
“As a part of our response to this incident, we did our personal search by means of the compromised information to search for tokens or passwords and located 104 Cloudflare API tokens. We have now recognized no suspicious exercise related to these tokens, however all of those have been rotated in an abundance of warning,” Cloudflare mentioned.
Its investigation into the assault revealed that the hackers used Salesloft integration credentials to entry its Salesforce occasion, ran queries for a number of days for reconnaissance, and launched a Salesforce Bulk API 2.0 job on August 17, to exfiltrate a database in roughly three minutes.
Zscaler mentioned the shopper data stolen from its Salesforce occasion consists of names, enterprise e mail addresses, telephone numbers, job titles, location particulars, licensing data, and plain textual content content material from sure assist instances.
“We imagine this incident was not an remoted occasion however that the menace actor meant to reap credentials and buyer data for future assaults. Provided that tons of of organizations have been affected by means of this Drift compromise, we suspect the menace actor will use this data to launch focused assaults in opposition to prospects throughout the affected organizations,” Cloudflare mentioned.
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