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India Orders Phone Makers to Pre-Install Sanchar Saathi App to Tackle Telecom Fraud

Posted on December 1, 2025December 1, 2025 By CWS

Dec 01, 2025Ravie LakshmananSurveillance / Nationwide Safety
India’s telecommunications ministry has reportedly requested main cell system producers to preload a government-backed cybersecurity app named Sanchar Saathi on all new telephones inside 90 days.
In response to a report from Reuters, the app can’t be deleted or disabled from customers’ units.
Sanchar Saathi, accessible on the internet and by way of cell apps for Android and iOS, permits customers to report suspected fraud, spam, and malicious net hyperlinks by way of name, SMS, or WhatsApp; block stolen handsets; and permit a cell subscriber to test the variety of cell connections taken of their title.
One in every of its necessary options is the flexibility to report incoming worldwide calls that begin with the nation code for India (i.e., +91) to facilitate fraud.
“Such worldwide calls are acquired by unlawful telecom setups over the web from international nations and despatched to Indian residents disguised as home calls,” the federal government notes on the web site. “Reporting about such calls helps the Authorities to behave towards unlawful telecom exchanges that are inflicting monetary loss to the Authorities’s exchequer and posing a risk to nationwide safety.”

The Android and iOS apps have been collectively put in over 11.4 million instances, with a majority of the installations from the Indian states of Andhra Pradesh and Maharashtra. Since its launch in Could 2023, the service has blocked greater than 4.2 million misplaced units, traced 2.6 million of them, and efficiently recovered about 723,638 units.
The November 28, 2025, directive, per Reuters, requires producers to push the app to telephones which can be already within the provide chain by way of a software program replace. It is mentioned that the app is important to sort out threats going through telecom cybersecurity, together with spoofed IMEI numbers that can be utilized to facilitate scams and community misuse.

Will it Go the Approach of Russia’s MAX?
With the most recent transfer, India has joined the likes of Russia, which mandated the pre-installation of a homegrown messenger app referred to as MAX on all smartphones, tablets, computer systems, and sensible TVs offered within the nation beginning September 1, 2025. Critics have claimed the app used to trace customers, though state media have dismissed these accusations as false.
Russian authorities have since introduced partial restrictions on voice and video calls in messaging apps Telegram and WhatsApp to counter prison exercise, with state communications watchdog Roskomnadzor threatening to dam WhatsApp fully if the messaging platform fails to adjust to Russian regulation.

In response to the company, WhatsApp was getting used to arrange and perform terrorist actions, to recruit perpetrators, in addition to for fraud and different crimes towards Russian residents.
As of late October 2025, information from the impartial monitoring venture Na Svyazi exhibits that entry to Telegram and WhatsApp has been restricted in about 40% of Russia’s areas. Roskomnadzor mentioned the restrictions had been as a result of prison exercise, comparable to fraud and extortion, and involving Russian residents in sabotage and terrorist actions.

The Hacker News Tags:App, Fraud, India, Makers, Orders, Phone, Preinstall, Saathi, Sanchar, Tackle, Telecom

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