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Addressing Unanswered SOC Alerts in Cybersecurity

Addressing Unanswered SOC Alerts in Cybersecurity

Posted on May 12, 2026 By CWS

Security operations centers (SOCs) face a complex challenge as they are inundated with alerts daily. The real issue, however, is not just the sheer volume of these alerts but the critical ones that remain unaddressed. Despite the presence of sophisticated tools, many high-risk alerts such as those related to Web Application Firewalls (WAF), Data Loss Prevention (DLP), Operational Technology (OT) and IoT, dark web intelligence, and supply chain signals are often overlooked in enterprise SOCs.

Identifying Structural Gaps in SOCs

The oversight of these high-risk alerts points to a fundamental structural gap within current security models. In-house SOC teams, overwhelmed with routine alerts, often lack the expertise to delve into specialized alerts such as WAF or DLP anomalies. These require specific domain knowledge, which is typically not available within these teams.

Managed Security Service Providers (MSSPs) and Managed Detection and Response (MDR) services encounter similar hurdles. The intricacy and time-consuming nature of these alerts necessitate a business context that these external providers usually lack, leading them to redirect the unresolved alerts back to the in-house teams.

The Limitations of AI SOC Automation

AI-based SOC platforms have made strides in managing common alert categories but often fall short when dealing with novel or unfamiliar threats. These platforms are limited by their reliance on pre-defined triage logic, which leaves new or emerging threats deprioritized or unaddressed. This oversight creates a blind spot in current SOC models, leaving potential breaches unmitigated.

To address these challenges, Radiant Security and Cirosec are organizing a technical webinar scheduled for May 21, 2026. This event, titled “Alert Coverage No One Else Can Triage,” will delve into the structural limitations causing these blind spots and demonstrate how Radiant’s AI-powered SOC platform effectively manages them.

Innovative Solutions for SOC Alert Management

Radiant Security’s platform distinguishes itself by not relying on static playbooks. Instead, it generates custom triage logic dynamically, capable of handling any alert type, including unprecedented ones. This innovative approach aims to fill the gaps left by traditional and AI-based SOC models.

The webinar, hosted on Microsoft Teams, will be an interactive session conducted in English. Participants will gain insights into overcoming the coverage ceiling and managing alerts that typically go uninvestigated. Interested individuals can register online to participate in this crucial discussion.

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The Hacker News Tags:AI security, Cybersecurity, DLP, IoT security, security operations, SOC alerts, supply chain security, threat detection, WAF, Webinar

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